Many Foxpass customers use wireless access products by Ruckus. You are in good hands.
The Ruckus setup is very straight-forward.
In Foxpass, go to the "Password" settings page and enter a password.
Visit this page: https://console.foxpass.com/settings/radclients/. Note our RADIUS IP addresses and the "secret" that was created for that entry.
Go to the AAA section of Ruckus.
Create a new entry for "Foxpass", using the settings below. (Use IP addresses from previous step)
Be sure to set up both of our RADIUS IP address, as one or the other may be down for maintenance.
Don't forget to put in your RADIUS secret; it will be the same for both entries.
This is very counter-intuitive. But even when the RADIUS servers are set up properly, the "Test" button on the Ruckus Dashboard will not work.
If you want to know why, see down below.
In your Ruckus dashboard, create a new SSID called (e.g.) "FoxpassTest"
Use the following settings:
Name = "FoxpassTest"
Type = Standard Usage
Authentication Method = 802.1x/EAP
Encryption Method = WPA2
Encryption Algorithm = AES
Authentication Server = Foxpass
If you have a Mac, go to this page: https://console.foxpass.com/settings/wifi/. Create an entry for (e.g.) "Foxpass Test", download the config file and install it. To configure other operating systems for TTLS-PAP, please see the "RADIUS clients" section to the left.
Connect to your new network, and enter your username and password.
Here's why: Foxpass only uses the most secure version of RADIUS that is available. That is called EAP-TTLS-PAP, which encapsulates login information inside of an SSL connection.
The "Test" button does not support EAP-TTLS-PAP, and instead assumes a less secure protocol. This doesn't matter, though, because ultimately the authentication conversation happens between a user's phone / laptop and the RADIUS server directly (the Access Point merely connects the two).
Android, Linux, Windows 8, and Windows 10 all support TTLS-PAP natively.
Mac OSX and iOS will support TTLS-PAP with the addition of a config file, which Foxpass will generate for you.
Windows 7 will work if the computer has the Intel wireless chipset and you install the Intel drivers, or if you use a third-party supplicant like SecureW2.